Electronics › Smartphones
Open
Foldable smartphone with expandable display
Premium · top third of smartphones
Should you buy it??
Trust it
based on 2 of 6 signals
Quick take
In short: what each side says
Buyers · Brand claims — each opened up in full further down ↓
Owners love the stunning display, battery endurance, and camera quality, but hardware defects and poor customer service undermine confidence, while software lacks the OnePlus charm users remember.
The marketing claims about display quality and camera performance are well-supported by owner reviews, which rate both highly. However, the pitch omits critical weaknesses: hardware durability scores only 2.5/5, customer service 1.5/5, and owners report defects like screen degradation within months. Specs like processor, RAM, wireless/fast charging, and multitasking features go unverified by the available review data.
Every side lands high — Trust it.
Main competitors
Top rivals in Smartphones.
The verdict
What the panel makes of it.
The OnePlus Open delivers on display and camera quality but ranks #23 for gaming and stumbles with hardware defects and weak customer service that offset its strong 4.6/5 buyer rating. At $1,349, it's best for users prioritizing screen and imaging over long-term durability confidence.
Act one
What the machines think.
Several AI models read the category and place this product — model by model, list by list, over time.
Rank trajectory?
Weeks of movement.
Act two · ★ new
What the people say.
The same product, judged by the owners who bought and filmed it — what they praise, what they knock, who it's for.
What buyers say?
What Google knows about it.
Beyond the video critics, Google pools 133 buyer ratings of the Open from across retailers — a far wider, if blunter, jury. Here’s the shape of that opinion.
133 ratings · 6 written
across 3 retailers
What owners single out
Review 1's complaint about unresponsive customer service aligns with the broader hardware durability concerns that divide buyers.
In their words
“Since moving to Samsung from my OnePlus 6T, I have been craving returning to OnePlus. The OnePlus Open was a perfect opportunity for me. This device has the best screen I have seen on a foldable, with essentially no visible crease, the battery life is great, and the cameras are top-notch. However, the device software is not as good as I remember. Oxygen OS has lost a lot of the OnePlus "charm". fr”
sompom01 · verified purchase · ebay.com
“I regret spending money on the OnePlus Open. Within a few months, black dots started appearing on the screen, and it has only gotten worse. This is clearly a hardware defect, yet OnePlus customer care is completely unresponsive. They refuse to acknowledge the issue, give no clear solution. I’m stuck with a defective device that cost a premium price. and many other users are also facing the same is”
CS Yogita More · verified purchase · Google
as of June 19 · 133 buyer ratings?
Claim check?
Promise vs. proof.
We lifted OnePlus’s headline product-page claims and checked each against what owners and expert reviewers actually report.
The marketing claims about display quality and camera performance are well-supported by owner reviews, which rate both highly. However, the pitch omits critical weaknesses: hardware durability scores only 2.5/5, customer service 1.5/5, and owners report defects like screen degradation within months. Specs like processor, RAM, wireless/fast charging, and multitasking features go unverified by the available review data.
Camera“Record high-quality cinematic video in Dolby Vision with a super-capable triple-lens Hasselblad Camera”Holds up
Owner reviews confirm strong camera performance with a 4.6/5 rating, supporting the claim of high-quality video and capable triple-lens capability.
Displays“6.3″ + 7.8″ dual 2K 120Hz displays folded and unfolded”Holds up
Owner reviews give the display a 4.8/5 rating and explicitly praise it as the best screen on a foldable with minimal crease visibility.
“Since moving to Samsung from my OnePlus 6T, I have been craving returning to OnePlus. The OnePlus Open was a perfect opportunity for me. This device has the best screen I have seen on a foldable, with essentially no visi”
Ownersompom01
Alternatives by price · Same field?
Same money, different answer.
The recap
Where it stands today.
- MakerBy OnePlus — see how it ranks across other intents on its brand profile.