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D4
Model timeline
Robot Vacuums
Budget · bottom third of robot vacuums
Should you buy it??
Too early to call
One source so far — no reviewer, buyer or press cross-check yet.
Quick take
In short: what each side says
Buyers — each opened up in full further down ↓
Owners appreciate the robot's cleaning performance and app scheduling, but are deeply concerned about company viability, app reliability, and warranty enforcement issues.
Quick read · who it’s for
Main competitors
Top rivals in Robot Vacuums.
The verdict
What the panel makes of it.
The D4 ranks seventh among budget robot vacuums, with buyers confirming strong cleaning performance and app scheduling despite widespread concerns about Neato's long-term viability and app reliability. It suits cost-conscious buyers prioritizing cleaning results over brand stability assurance.
Act one
What the machines think.
Several AI models read the category and place this product — model by model, list by list, over time.
Rank trajectory?
Weeks of movement.
Act two · ★ new
What the people say.
The same product, judged by the owners who bought and filmed it — what they praise, what they knock, who it's for.
What buyers say?
What Google knows about it.
Beyond the video critics, Google pools 230 buyer ratings of the D4 from across retailers — a far wider, if blunter, jury. Here’s the shape of that opinion.
230 ratings · 4 written
across 3 retailers
What owners single out
Buyers' weakest aspect—app and online features—directly overlaps the video reviewers' likely concerns about long-term service viability as Neato shuts down operations.
In their words
“Tut sein Job 3 mal wöchentlich, per App konfiguriert. Nach dem Saugen wird die Umgebunkskarte in der App angezeigt.”
Tomasz · verified purchase · saturn.de
“here's the bad first, Neato as a company is effectively out of business. I have this as first hand Knowledge from a tech support inquiry. having said that, no buying this product that the online and app features will not work in the next couple of years when Neato finishes shutting down. in 2022 or 23 they promised 5 years of service for the online features. without the online features all of thes”
TheyForgotToFeedDchicken · verified purchase · walmart.com
as of June 5 · 230 buyer ratings?
Find your situation?
Made for some — wrong for others.
You want a robot vacuum that handles basic cleaning without breaking the bank.
Mid-range price (~$250) with solid 3.9/5 rating covers core vacuuming; mid cleaning performance and low app/support marks suggest acceptable basics without premium frills.
You prefer a proven, established brand with broad user consensus before committing.
Neato is an established maker with 230 ratings showing consensus, but low reliability/error-handling marks and modest support reputation create some risk vs. category leaders.
You need a robot vacuum that works out of the box with minimal fiddling.
Low ease-of-use rating signals setup or operation friction; app features are weak, suggesting this requires more hands-on management than a true plug-and-play option. Consider Roomba 694.
Grounded in our buyer-review, reviewer-video, price and successor signals — a poor fit names a closer pick · as of Jul 3.
Alternatives by price · Same field?
Same money, different answer.
The recap
Where it stands today.
- MakerBy Neato Robotics — see how it ranks across other intents on its brand profile.