Fashion & Footwear › Hiking Shoes
X Ultra 4
Model timeline
Lightweight trail running shoes
Premium · top third of running shoes
Should you buy it??
Check closely
based on 4 of 6 signals
Quick take
In short: what each side says
AI panel · Buyers · Brand claims — each opened up in full further down ↓
perplexity ranks this product at #17.0 on average
Owners appreciate the shoes' comfort and trail performance, but durability issues and poor customer support undermine the premium price point.
The marketing pitch on trail performance and comfort holds up reasonably well against owner feedback, but claims of comprehensive protection and durability are materially undercut by low scores on build quality (2.5/5) and customer support (2/5). The premium positioning is not justified by the durability and service experience owners report.
The juries split — Check closely before you commit.
Quick read · who it’s for
Main competitors
Top rivals in Hiking Shoes.
The verdict
What the panel makes of it.
The Salomon X Ultra 4 ranks #15 for beginner running shoes and delivers strong comfort and trail performance at $134–$155, though buyers report durability concerns and weak customer support that weaken its value proposition for reliability-focused runners.
Act one
What the machines think.
Several AI models read the category and place this product — model by model, list by list, over time.
Model by model?
How each AI sees it.
perplexity ranks this product at #17.0 on average Averaging across the AI panel, X Ultra 4 sits around #17.0 this snapshot.
Gemini
—
Didn’t rank X Ultra 4 this snapshot.
GPT
—
Didn’t rank X Ultra 4 this snapshot.
AI Mode
—
Didn’t rank X Ultra 4 this snapshot.
Claude
—
Didn’t rank X Ultra 4 this snapshot.
Act two · ★ new
What the people say.
The same product, judged by the owners who bought and filmed it — what they praise, what they knock, who it's for.
What buyers say?
What Google knows about it.
Beyond the video critics, Google pools 1,954 buyer ratings of the X Ultra 4 from across retailers — a far wider, if blunter, jury. Here’s the shape of that opinion.
1,954 ratings · 7 written
across 2 retailers
What owners single out
In their words
“I tried this brand to see if its a worthy replacement of Merrell. So far the shoes were comfy, sturdy and look clean, prim and proper. I don’t intend it for hiking really but for everyday use. Honestly, IMO, the product seems to be not entirely legit. The box looks simple and very ordinary considering how expensive this pari is, but judging from the seller’s credential and from Salomon’s reputatio”
irdp7 · verified purchase · shopee.ph
“Appearance:0 Suitability:0 Quality:0 had glue separation in just 2 weeks of use...tried to contact them pero di na pwede i return dahil daw sa return policy ng shoppee...I contacted them pero wala na reply. Not really a brand issue, it's bad aftersales support, not in par with the cost of the product. PS: pasend po address will send it back at no cost sa inyo!”
verified purchase · shopee.ph
as of July 6 · 1954 buyer ratings?
Claim check?
Promise vs. proof.
We lifted Salomon’s headline product-page claims and checked each against what owners and expert reviewers actually report.
The marketing pitch on trail performance and comfort holds up reasonably well against owner feedback, but claims of comprehensive protection and durability are materially undercut by low scores on build quality (2.5/5) and customer support (2/5). The premium positioning is not justified by the durability and service experience owners report.
“all the stability, grip and waterproof protection”
Durability and support fall well short
While trail performance scores 4/5, durability and build quality score only 2.5/5, and customer support scores 2/5, directly contradicting claims of comprehensive stability, grip, and protection.
“Appearance:0 Suitability:0 Quality:0 had glue separation in just 2 weeks of use...tried to contact them pero di na pwede i return dahil daw sa return policy ng shoppee...I contacted them pero wala na reply. Not really a ”
Ownershopee.ph
Agility“as agile as a trail running shoe”Mixed
Owners rate trail performance highly at 4/5, but the shoes score only 3.5/5 on fit and comfort, suggesting they fall short of true trail-running-shoe agility.
Find your situation?
Made for some — wrong for others.
You need a proven shoe you can trust to perform consistently on varied terrain.
Nearly 2000 reviews show broad consensus; Salomon is an established outdoor brand with a settled product line.
You want a capable trail shoe without overspending on premium branding.
Mid-range price with solid 4.0 rating covers trail basics well; no obvious cheaper rival delivers the same balanced performance.
You want a trail shoe that works straight out of the box without fussing.
Mid-tier fit and comfort suggest it's approachable; no special setup or configuration needed for basic trail use.
You're drawn to shoes with distinctive design or a passionate community following.
Mid-range design and mid-range performance don't signal the aesthetic or sensory delight that enthusiasts seek. Consider Fresh Foam X More v6.
Grounded in our buyer-review, reviewer-video, price and successor signals — a poor fit names a closer pick · as of Jul 6.
Frequent rivals?
What it competes against.
- Nucleo High II GTXLa SportivaSalomon leads 1–0 · 1 sharedRead
- Cascadia 18 GTXBrooksSalomon leads 1–0 · 1 sharedRead
- Trail 2650 Mid GTXDannerSalomon leads 1–0 · 1 sharedRead
- Aerios FL 2 GTXArc'teryxSalomon leads 1–0 · 1 sharedRead
- Spire GTXLa SportivaSalomon leads 1–0 · 1 sharedRead
- Quest 4 GTXSalomonX Ultra 4 leads 1–0 · 1 sharedRead
- Kaha 2 GTXHokaSalomon leads 1–0 · 1 sharedRead
Alternatives by price · Same field?
Same money, different answer.
The recap
Where it stands today.
- PositionBest rank #17 across 1 intent tracked (slipped 2 this week).
- FootprintStrongest in Best Waterproof Hiking Shoes (#17).
- TraitsMost often described as “legacy”.
- Closest rivalNucleo High II GTX (1–0 across 1 shared intent).
- MakerBy Salomon — see how it ranks across other intents on its brand profile.
browse X Ultra 4 in these categories